Our Reviews

Rated 4.5/5 based on reviews from all travellers.
"Excellent business hotel. Close to parking areas and train stations."
4.5
Excellent
TrustYou

Good to know

Great reception
Friendly service
Professional service
Recreation staff is nice


Great Overall RankingTop 12% in city Excellent Wellness HotelTop 2% in city

Location
98/100
1801 reviews
"Great location" Central location with great sightseeing, dining out and shopping.Close to public transport and the train.Easy car access but inadequate parking.

Service
91/100
2245 reviews
"Fantastic service" Great management, housekeeping, reception, and restaurant service.Great concierge service.Recreation staff is nice.Room service is perfect.

Cleanliness
88/100
715 reviews
"Clean" Clean hotel facilities.Dining area is relatively clean.

WiFi
86/100
57 reviews
"Good internet service" Average wifi quality.

Breakfast
81/100
1388 reviews
"Tasty breakfast"

Room
75/100
1912 reviews
"Great room" Bathrooms clean enough and adequately sized.Outdated room and furniture, and problems with the A/C.Poorly-maintained rooms with bad TV's and kitchenettes.Great shower.

verified-reviews
5/5Excellent hotel
Reviewed on 13th March 2024
I would like to thank the Rembrandt Hotel for upgrading the room I stayed in. The Club Room was excellent. The hotel is very convenient near South Kensington underground station and room prices are very reasonable given the location. I also particularly enjoyed the breakfast.

5/5Lovely to return and find everything great
Reviewed on 13th March 2024
Lovely to return to the Rembrandt .I last came with my late husband this visit with my best friend. It was great to find everything just as I remembered .everyone was very friendly and gave great customer service. My only problem was the room was very warm and we couldn’t fix the air conditioner when the window was open it was a bit noisy.That didn’t spoil our stay.I would be happy to recommend The Rembrandt and return next time I return to London .Thanks.

4/5Beautiful hotel
Reviewed on 13th March 2024
The Rembrandt is a beautiful hotel in london. The staff is attentive, friendly, and knowledgeable. I would give it five stars, but the pool area was difficult to get into and the gym area was small. The TV channels were limited also, but there is so much to do in London that TV is secondary. I would recommend this hotel due to its location, friendly staff, and overall ambiance. Small and busy. Excellent service. Small, but quaint room. Not used to the selection, but overall food was always available within the time frames. Room was cleanly when we arrived. Bar was great.

4/5Good standard - friendly staff
Reviewed on 13th March 2024
This was a repeat short visit. The Reception and Concierge welcome was excellent - as usual. New wooden key cards have been introduced which often do not work well in the lift. The air vent in the bathroom was constantly on and noisy. That meant I had little sleep. To be fair I didn't report it until I was checking out so there was no time to correct it whilst I was there. I did not realise it was so noisy until I went to bed and it was too late then to do anything about it. Service in the bar was not as quick as usual, but the food was very good - dinner and breakfast. In saying all this, I will visit again - the location is excellent for what I need, and the facilities are very good.

5/5The Little Things Make a Difference
Reviewed on 13th March 2024
We loved the variety and abundance of the breakfast buffet. Having coffee/tea and cookies in our room , and having a heated towel rack which could also dry small laundry items in the bathroom was convenient. Your friendly staff always greeted us. Such a pleasant experience and in a great location! Seamless access to wifi throughout the hotel Room service staff was prompt and courteous. And evening service when we needed bathroom supplies wwas very quick. Good space and chairs available

5/5Amazing!
Reviewed on 13th March 2024
We stayed for 7 nights and our stay was amazing! The pictures actually match what the rooms and hotel look like. The breakfast was amazing and the staff was always very friendly. The location was great and a short walk to the Underground. The only negative was that the bed was a little on the hard side. We would definitely stay here again if we come back to London.

5/5Excellent stay
Reviewed on 12th March 2024
Hotel in good location , Restaurant and bar very good breakfast had a good selection Room was a good size and was able to change my room to include a bath on arrival staff very accommodating . Very good , easy to check in and out Good size had everything we needed managed to get a room with a bath . Excellent location to see museums and shopping close to restaurant's and bars , tube stations not too far away as well . Breakfast had a good choice Very clean Good service good choice of drinks

5/5Très bon hôtel
Reviewed on 12th March 2024
Tres bon hôtel chambre spacieuse personnel à votre écoute bon emplacement

5/5Fantastic Hotel
Reviewed on 11th March 2024
I booked a night here as part of a surprise trip for my wives birthday. We had an amazing stay here. The staff were extremely polite and helpful and really went above and beyond to make our stay as pleasurable as possible. The afternoon tea was perfect too. Overall a very enjoyable experience. We would definitely return. Thank you.

5/5Dr Francois and Sue D.
Reviewed on 11th March 2024
Thank you for yet another stay at the Rembrandt. With your welcome back it always feels like coming "home" and we really appreciate all the extra efforts you show to us.

5/5Superb hotel
Reviewed on 11th March 2024
Excellent hotel located perfectly with top notch rooms and amenities, wonderful service and all this at an affordable price.

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