Facilities and services
Friendly, 24-hour staff – including many Golden Keys concierges – go out of their way to make your stay in London perfect. They’ll arrange tours, tickets, restaurant bookings, chauffeurs and taxis. And they’ll recommend the best restaurants and attractions in Knightsbridge and South Kensington. If there’s anything you need to know, check our concierge’s top 10 tips, call us on +44 20 7589 8100 or email us at [email protected].
- Free smartphones with international calls and unlimited 4G data
- Business services, including fax and photocopying
- Currency exchange
- Family services include baby cots/cribs, changing facilities
- Left luggage
- Meeting rooms
- Private dining rooms
- Same-day laundry service
- Short-term luggage storage
- Wedding services
- Check-in from 2pm
- Check-out until 12 noon
- Early check-in and late check-out can often be arranged for a small fee
- Pet-free bedrooms and public areas, except service animals
- Smoke-free bedrooms and public areas. Vaping and e-cigarettes are also prohibited.
- We accept Visa, Euro/MasterCard, American Express and Diners Club.
- To amend or cancel a reservation, please contact the hotel as Terms and Conditions can vary.