Rembrandt Guest Information

Welcome to The Rembrandt. At Sarova Hotels nothing is too much trouble; please let us know how we can help make your stay more enjoyable.

Room Service Menu: View Menu

To order room service, please dial 4# on your phone.

Our room service operates from 12pm – 9.30pm, with a reduced offering available 24 hours.

The Rembrandt Hotel complies with current legislation and adds softener to its water, therefore, some guests may prefer not to drink our tap water. For guests wishing to purchase mineral water, it is available via room service and will be delivered to your room, for a charge of £4.50 per 750ml bottle plus a tray charge.

FREE Wireless (WI-FI) high-speed Internet connection is available throughout the hotel. Devices must be Wi-Fi enabled. Connect your devices to the wireless network named ‘Sarova Complimentary Wi-Fi’. Then simply open your web browser.

The 1606 Lounge Bar is an ideal location to relax after a day of meetings or sightseeing. Sample the ales on tap, enjoy a light meal by the fire or a drink with friends.

Open from 10am – 11pm, our 1606 Lounge Bar serves food from 12pm to 9.30pm offering a selection of small bites, salads and light lunches. We are currently operating an all day dining menu, with cold sandwiches available from room service 24 hours a day.

The restaurant is only open for breakfast during the times below, and room service breakfast is also available during these times with a tray charge.

7am – 11am daily

View Our Menu: View Menu

Complimentary tea and coffee are provided in your bedroom located in the cupboard labelled ‘Tea & Coffee’. You may order specialty hot drinks for a fee from room service.

Guests may use the Aquilla Health Club for a small fee. Adults are £10.00 per day and Children £5.00 per day. (Children’s hours apply)

Opening hours – Adults & teenagers 16 years and over
Monday to Friday 7am – 10pm
Saturday & Sunday 8am – 8pm
Public & Bank Holidays – Hours are subject to be amended. Contact reception by dialling ‘0’ for bank holiday opening hours
Note: Last entry is 45 minutes before closing (9.15pm weekdays 7.15pm weekends)

Children’s Pool Hours 9am – 6pm daily
Children under 16 must be accompanied & supervised by an adult at all times.

Pool restrictions
Please note: The pool has access restrictions during certain times of the day for lessons and classes. Please contact Aquilla on 8# for timings. The schedule is updated on the lift and reception TV screens.

Guest amenities, like body wash and shampoo, are provided in your bath rooms.
A hair dryer is Located in either the desk drawer or bedside table draw labelled ‘Hair Dryer’.
Iron and ironing board are located in bedroom wardrobe.
Shaving kit, shower cap, mending kit and dental kit are available upon request.
Disposable Slippers are available for a small fee £5.00 per pair.

A dry cleaning service is available on weekdays and Saturdays, not on Sundays or Public Holidays. Please find a laundry bag and laundry form in the desk draw or request a laundry bag and laundry form by calling 1#. For same day service please hand in your laundry bag to concierge before 9am or contact concierge on 1# for collection.

A full range of business services are available during your stay.

The Rembrandt features seven function rooms with a capacity of up to 200 people in a variety of layouts. They all feature natural daylight, complimentary wireless broadband internet access, telephone points and plenty of power sockets. All the rooms are very flexible and suit meetings, conferences, product launches, exhibitions, training, team building, private dining and cocktail parties. The friendly and professional staff at the hotel will guide you through each stage of the planning process, then handover to an event manager, who will ensure that all your planning pays off and everything runs smoothly.

For more information please contact the meetings and events team via reception by dialling 0.

Should you require any medical services during your stay, please contact the duty manager by dialling 0. Please note, there will be a standard call-out charge for this service.

For assistance in any emergency, please dial 0.

The hotel electricity supply is 220-240 volts. If you are unsure about compatibility of overseas appliances, please contact reception on 0 to ensure it complies with the hotel’s electricity supply.

The Rembrandt only allows Registered ADUK service dog’s, however only guide dogs are not allowed in the restaurant, lounge and areas where food is served. ADUK Service dogs must be under close control in all public areas.

Under the Hotel Proprietor’s Act 1956, the hotel’s liability is limited to £100.00 per guest, and we advise that you do not leave any valuables in your room or key cards in your door. Each bedroom also offers a laptop sized safe for you use.

Smoking and vaping is only permitted within the clearly identifiable smoking areas outside. Anyone found to be smoking or vaping in any part of the hotel or its non-smoking bedrooms will be liable to a fixed charge of £250.00 to cover cleaning costs.

Internal Calls

For room to room calls, dial 2 followed by the room number. To connect to the housekeeping, reception, restaurant or room service departments within the hotel, please dial 0.

External and International Calls

To connect to an outside line, please dial 9 followed by the local area code or international code, then the number that you require. Should you require assistance or any help with the country codes, please dial 0 for the operator.

Collecting your Voice Messages

If the light is flashing on your telephone handset or you hear an audible 2 beep tone when you lift the receiver, then you have a Voice Message. To discard the message dial 3.

To access your message:

Lift the receiver, dial 5555, follow the options and dial 1 for mailbox (Voice Message).


Please note that these prices are only to be used as guidelines and are based on telephone calls of approximately 3 minutes duration:

  • Within the UK free
  • UK Mobiles free
  • Within Europe £6.00
  • To the North America £9.00
  • Within the Middle East £15.00

A wake-up call may be arranged via reception by dialling 0.

To set a wakeup/reminder call lift the receiver of the telephone, dial 5555 and follow the instructions.

A full Concierge service is available to assist you with ‘What to do in London’. Our team can book tickets for some of the main attractions such as Hop on Hop off touring buses, Museum and Gallery entries, Theatre, Touring, Sporting events and for the many more of the varied attractions in and around London.

Our concierge team is readily available to assist with directions to navigate around London and arrange Taxi drop off and collections. Dial ‘1# for the concierge desk


Free drink when you book direct

Free Drink when you Book Direct

Save Up To 10%

Save Up To 10%

When You Book In Advance
Special Day Delegate Rate

Special Day Delegate Rate

From £65.00 per delegate