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Wheelchair-accessible rooms and facilities

We have two accessible rooms for wheelchair users. One has a bathroom with a roll-in shower and a folding seat; the other has a shallow bath with a hand-held shower and bath seat.

These two rooms and other hotel facilities, including the restaurant, bar, lifts and ground floor public toilets, are fully DDA-compliant and accessible to wheelchair users. A wheelchair lift is available to help access and exit the hotel. Staff will assist you with this and with any other needs.

Hearing impairments

Hearing impaired guests can request a room with a pillow alarm and flashing fire alarm light. We have a loop system inside lifts for hearing aid users, and offer subtitles on TVs.

Visual impairments

We welcome guide dogs. Visually impaired guests also benefit from DDA-approved lifts with Braille controls and voice notifications.

More assistance

Our team will do their utmost to make your stay comfortable. Please call us on +44 20 7589 8100 or email reservations_rembrandt@sarova.com to book an appropriate room and discuss your needs before arrival.

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